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Quick answers to common questions about Shpinx. If you can’t find what you need, please reach out via our Contact page.
Shpinx is Nigeria’s multi-vendor marketplace that connects small and medium-sized businesses with customers who want quality gadgets and products at trusted prices.
Individuals and businesses anywhere in Nigeria can place orders from the comfort of their home or office and have items delivered nationwide.
Simply create an account (or log in), browse products, add items to your cart, and complete checkout using your preferred payment method.
Shpinx offers a wide range of gadgets and other products curated for small and medium businesses, with new listings added regularly.
Shpinx currently offers free shipping on all orders nationwide, with no minimum spend required.
Delivery times vary by location and logistics partners, but most orders within major cities are delivered within 2–5 business days. You’ll receive tracking updates after checkout.
Shpinx offers a 7-day easy-return policy. If you’re not satisfied, you can return most eligible items within 7 days of delivery.
Items must be unused, in original packaging, and accompanied by the receipt or order confirmation. Refunds are processed once the returned item is inspected and accepted.
You can pay securely using major Nigerian payment gateways (card, bank transfer, USSD, and other supported options). The exact list depends on your selected vendor and current integrations.
All payment pages use industry-standard encryption and are processed via certified payment partners to protect your card and personal data.
Shpinx offers 24/7 customer support via in-app chat, email, or phone so you can get help with orders, payments, and general questions.
You need a valid email and phone number, your business or personal details, a pickup/warehouse address, and a bank account for payouts. In some cases, we may request CAC registration or a valid ID for verification.