Privacy Policy

Information we collect

• Account information (e.g., name, email, profile image).
• Order and delivery details (e.g., items purchased, shipping address).
• Payment-related metadata from payment providers (we do not store full card details).
• Usage data (e.g., pages visited, device/browser data) for analytics and security.

How we use information

• To provide and improve the service (checkout, order tracking, support).
• To prevent fraud, abuse, and security incidents.
• To communicate important updates about orders or your account.

Security and Breaches

Technical measures (encryption, access controls) protect data per NDPA section 39. Breaches reported to Nigeria Data Protection Commission (NDPC) within 72 hours.

Data retention

We keep information as long as necessary for the purposes described above, and as required by law.

Your rights

You can access and update certain account details in your profile. You may also contact us with privacy-related requests.

Additional Data

Includes business name, CAC registration, NIN/passport details, facial verification, address. Camera/microphone/location used for verification only.

Processing Basis

Necessary for legitimate interests like fraud prevention and regulatory compliance (NDPA section 25). Consent obtained for sensitive processing.

Enhanced Protections

Data Protection Officer oversees compliance; impact assessments conducted for high-risk processing.